Returns Policy

Paradis Love Refund Policy

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At Paradis Love we are very confident in our products and service offering samples 30 - day money back guarantee to introduce our potential products and increase clients’ satisfaction. We provide cost-effective and good quality products and believe that you will be completely satisfied. If you are not completely satisfied with our product for any reason within the first 30 days of usage that you will be given a full refund immediately excluding shipping, tax and banking handling charge / related handling charge, such period being calculated from the date of samples arrive in clients’ house.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@paradis.love

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@paradis.love and send your item to:  

6515 Walter Adamic Ln, Planifield, IL 60586, Paradis Love LLC


Shipping
To return your product, you should mail your product to:

6515 Walter Adamic Ln, Planifield, IL 60586, Paradis Love LLC


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.